Guides
Everything you need to set up, customise, and master your AI receptionist. Follow these step-by-step guides from zero to hero.
Getting Started: Zero to Hero
Set up your AI receptionist from scratch in under 10 minutes. This step-by-step guide walks you through signup, business profile, voice selection, phone number, and your first test call.
How to Forward Your Phone Number to Vervox
A comprehensive guide to diverting your existing mobile or landline number to your Vervox AI receptionist. Covers every major Australian carrier, conditional vs unconditional forwarding, and troubleshooting.
Customizing Your AI Receptionist
Fine-tune your AI voice, greeting, tone, intake questions, custom instructions, after-hours behavior, and service area to match your brand perfectly.
Managing Leads and Callbacks
Master your leads dashboard: understand lead scoring, one-tap callbacks, status workflows, filtering, and analytics to never miss a follow-up.
Billing, Plans, and Usage
Understand Vervox pricing plans, track your call usage, manage upgrades and downgrades, and access your invoices.